Terms and Conditions

Welcome to Carpe Diem Moving. These Terms and Conditions govern your use of our Site and services. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

Privacy Statement
At Carpe Diem Moving, we respect your privacy and are committed to protecting the personal information you share with us. We collect customer data—including names, contact details, and service information—via our website, phone, text, and in person to deliver and improve our moving services. Your information is securely stored and never sold; it may be shared only with trusted partners or when legally required. By using our site, you agree to our Privacy Policy and Terms & Conditions.


Acceptance of Terms
By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

SMS Terms & Conditions

SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Carpe Diem Moving, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable)



Example: "Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 6 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from Carpe Diem Moving in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form



Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at cdminfo@carpediemmoving.com.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary.



Limitations of Liability
In no event shall Carpe Diem Moving, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or usage, arising out of or related to your use of the Site or any services provided by Carpe Diem Moving.

Changes to Terms

Carpe Diem Moving reserves the right to modify these Terms at any time without prior notice. Your continued use of the Site following any changes signifies your acceptance of the new Terms.

Governing Law
These Terms shall be governed by and construed in accordance with the laws of Texas. Any disputes arising out of or related to these Terms shall be resolved in the courts located in Collin County.

Contact Information

Carpe Diem Moving

1301 19th Street #100A Plano, Tx 75074, USA

(469) 500-9412

cdminfo@carpediemmoving.com

Last Updated: 4/28/2025

Our Website: www.carpediemmoving.com

Privacy Policy

Types of Information Collected
We may collect the following types of personal information from our customers:

  • Full name

  • Email address

  • Phone number

  • Physical address (pickup and delivery)

  • Billing and payment details

  • Details about the move (e.g., size of the move, type of residence)

Method of Information Collection
Customer information is collected through:

  • Online forms (e.g., quote requests, booking forms)

  • Phone calls and emails

  • Text messages

  • In-person interactions during service delivery

  • Cookies and tracking tools on our website to analyze website usage

Purpose of Data Collection
The information we collect is used to:

  • Provide and manage our moving services

  • Communicate with customers regarding services, appointments, and support

  • Process payments and send invoices

  • Improve our website and customer experience

  • Comply with legal obligations

Data Security Measures
We implement a range of physical, electronic, and administrative measures to protect your personal information, including:

  • Secure servers and encrypted data transmission (SSL)

  • Access controls and authentication procedures

  • Regular software and security updates

  • Staff training on data protection

Data Sharing
We do not sell or rent customer information to third parties. However, we may share your data with:

  • Trusted service providers who assist in delivering our services (e.g., payment processors)

  • Legal or regulatory authorities if required by law or to protect our legal rights

User Rights
You have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request the deletion of your data, subject to legal and operational obligations

  • Withdraw consent for certain uses of your data

To exercise any of these rights, please contact us using the information below (or above).